store policy

TERMS OF USE

The company makes no representation that the Website is appropriate or available in other locations other than where it is operated by Company. The information provided on the Website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Company to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) are not permitted to register for the Website, purchase products through the Website (“Products”), or use other services made available through the Site.

BY USING THE WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS OF USE, OUR PRIVACY POLICY, AND OUR GUIDELINES AND RULES. IF YOU DO NOT AGREE WITH ANY OF THESE, YOU SHOULD NOT USE OUR WEBSITE.

privacy & safety

The aim of this privacy policy is to provide you with clear, simple and complete information about how we process the personal data you give us or the data we may collect while you are browsing all websites operated by us, including other media forms, media channels, mobile website or mobile application related or connected thereto (hereinafter collectively, the “website”), how it may be transferred to third parties and your rights and options to control your personal information and protect your privacy.

We may collect your personal data when you:

create a customer account on our website, apps, or in our stores
order goods from our website
make purchases in stores
agree to receive marketing communications from us by email, telephone, SMS or post, depending on your selection
answer surveys or satisfaction questionnaires based on your customer experience
interact with our Company via its official page on social networks or when we suggest re-use of content that you have published on a social network
contact our customer service
send requests for information to our Company
take part in an event we organize
browse on the Internet using cookies or similar technology or when you click on advertisements for our products

As part of the services we provide, we may need to collect certain data directly from you using electronic forms on our website, mobile apps or in selected stores, or in paper form, for a range of purposes

Information we might collect includes:

Your identity (e.g. first name, last name, date of birth
Your contact details (e.g. email address, mailing address)
Your personal preferences in relation to the products we market or to our website (language)
Information relating to your orders, their tracking and your purchase invoices
Information you may provide to our customer service center
Specific health data if you notify us of any undesirable side-effects concerning any of our products
Your credit card information if you place an order via our website

We keep and process your personal data for as long as it is required in order to fulfill the purposes described in this Privacy Policy and as long as it may be required by law such as for regulatory, tax and accounting purposes.

When you use our website, we may, depending on your choice, place a text file on your terminal (computer, smartphone or tablet) via the web browser. This text file is a cookie. Throughout the period of validity or registration, it will enable Kendo to identify your terminal during subsequent visits.

If you choose to refuse the registration of cookies on your terminal or if you delete cookies that are already registered, we decline all responsibility for any consequences relating to the degraded performance of our services resulting from the fact we are unable to register or consult the cookies required for their performance and which you have refused or deleted.

We accept credit cards, MasterCard, Visa, and Paypal. Your credit card or Paypal account will be charged for the order total on the date and time you place your order. This means the funds will be deducted immediately if you pay using Paypal or authorization will be placed on your credit card which can take approx 2-3 business days to show up as an approved charge on your credit card statement.